Shipping Policy

All orders are processed within 2–5 business days. Orders are not processed or shipped on weekends or public holidays.

During sale periods or product launches, processing times may be extended. You will receive an email confirmation once your order has been dispatched.

Standard shipping: 5–10 business days — A$9.95

Express shipping: 2–4 business days — A$14.95

Free standard shipping on all orders over A$150.

We currently ship to New Zealand, United States, United Kingdom, and Canada.

International standard shipping: 10–21 business days — A$24.95

International customers are responsible for any customs duties, taxes, or import fees charged by their country.

Once your order is dispatched, you will receive a tracking number via email. You can use this to track your order through our carrier's website.

If you have not received your tracking information within 5 business days of placing your order, please contact us.

GETTINGITDONE is not responsible for parcels lost or damaged in transit. However, we will do our best to assist you in resolving any issues with the carrier.

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.